INDeX Management Console

Overview

What does the INDeX Management Console offer?
 

The INDeX Management Console (IMC) is a windows based tool, designed as a snap in to the Microsoft Management Console. The IMC provides the person responsible for the managing the INDeX with a simple interface for modifying database elements that require regularly attention. The console has integrated help files providing guidance to new users. The three key areas are:

· User details - allowing access to all areas of a users parameters, from the class of service through to the configuration of the users DSS keys.

· Group details - making the modification of trunk and user groups very simple. For example a call centre supervisor may wish to move users from one terminal group to another in order to deal with an increase in calls to a particular campaign.

· System Speed Dials - a simple interface in which the modification of the 1800 system speed dials is made very easy.

The integrated wizard makes adding new users and speed dials a very simple process, with the console automatically popping up the selection of appropriate available directory numbers.

For more complex configuration, the user can simple highlight the site name that requires database changes and launch a Telnet session providing access to every area of configuration.

The IMC's 'list export' facility also allows the IT manager to easily create hard copies of current configurations and up to date directories.
 

Benefits

· The key benefits of the IMC are:

· Improving usability of the platform through task oriented

  administration.

· Single point of configuration for an INDeX Net.

· Simple and speedy access to the administration of regularly modified aspects of the INDeX

  help files.

· Consistent look and feel for common tasks.

· Have a style and operation that makes it easy for a user familiar with Microsoft User Interfaces

  to use.

· Simple installation procedure.


Specification

· The IMC requires the following architecture to be available:

· The console can be run on a single machine or in a client

  server configuration.

· As a single machine the operating system can be either

  Windows 2000 or NT4.

· In a client-server configuration the client will operate on Windows 95, 98, 2000 or NT4, with

  the server requiring Windows 2000 or NT4.

· The INDeX needs to be running a CPU-X installed with Level 9.2.1 or above.

· The data network needs to be running IP.