Avaya INDeX

 

A Platform for Customer Service

To meet the voice and data communication needs of your organisation and offer the highest levels of customer response, you need a communications system that works the way you do. INDeX can be configured to suit you and your business - as a PABX, Call Centre or key system, supporting Video Conferencing, Manager/Secretary, multi-tenancy, Voice and Data Networking, Intranet Access, DECT Cordless, and Computer Telephony Integration (CTI) . . . in any combination. INDeX offers a truly converged solution for voice and data that delivers voice, data and new technologies such as Voice over IP (IP Telephony).
 

Modular and Scalable

Successful businesses rely on quality telecommunications and computing solutions and companies are under constant pressure to invest in the future while managing today's costs. The system that meets your requirements now will fail you if it does not continue to meet them in the future. On the other hand, it may not be cost effective to buy everything today just in case you might need it tomorrow. INDeX has been designed to solve this problem and offers complete scalability - allowing you to easily extend its size, features and functionality.
 

Investment Protection

INDeX has been designed so that the smallest system has the same software feature-set as the largest. The ability to add more ports and functionality is built-in from the start so you can tailor the system to your company's evolving communications needs. Furthermore, Avaya is committed to ensuring that new developments and technologies will be designed to be compatible with current INDeX platforms. Quite simply, obsolescence has been 'built-out' of the INDeX to protect your communications investment for a long time to come. All INDeX's support a complete range of applications and offer full networking capability. The five options offer from 10 to 1088 ports, giving you maximum choice in extending the functionality and capacity of the system you select.
 

 

Index Business Efficiency (201kb)

Index Personal Productivity (530kb)

Index Customer Relationship Management (126kb)