IP Office Integrated Messaging Pro

Integrated Messaging Pro allows increased productivity through easier management and prioritisation of email and voicemail messages through one inbox. This optional application integrates IP Office VoiceMail Pro and Microsoft Exchange email systems.

Users can listen to their voicemails either through their PC speakers, an associated desktop terminal, at home or on a Mobile/Cell Phone if diverts are set at the desktop. The latter option is useful when working from home or on the road as it avoids downloading large voicemails file for playback on a multimedia PC.

Positioning

Delivering messages into a single location, Integrated Messaging Pro provides a personal productivity tool that is ideal for the SME customer especially when home or remote-working.
 

Features/Benefits

The interface offers the following options to the user of Integrated Messaging Pro on IP Office:


• Playback via your handset, multimedia PC or Mobile/Cell Phone
• Forward voicemails to other mailboxes
• Delete
• Answer in any order
• Copy
• Save
• Fast Forward
• Rewind
• Time and Date stamp

When presented in Outlook, voicemails will appear similar to emails. Contained within the header message will be the caller's number information (if the CLI/ANI is available) or a name if the call is internal. If the name is not contained within the IP Office directory then the extension number will be shown.

With Integrated Messaging Pro, the email server and desktop terminal are synchronised i.e. deleting a voicemail will remove the relevant email notification and vice versa the red message waiting light will disappear if a voice message within Outlook is deleted.