IP Office Voicemail Pro

VoiceMail Pro builds on the features and facilities offered by VoiceMail Lite and can be tailored to meet the individual needs of a business.

VoiceMail Pro allows for message handling for individuals or groups, providing information to callers, assisting the operator during periods of heavy call activity and more by including a powerful voice processing system and an easy to use graphical user interface - the 'VoiceMail Pro Manager'.

The VoiceMail Pro Manager application also allows far more to be achieved than just guiding a user to the group or extension they require. It allows VoiceMail Pro to dial back users, internally or externally, as soon as a voicemail message is left for them. It provides security, by prompting for a PIN code should a user wish to change their Forwarding or Follow Me number from an external telephone.

The call flow can easily be customized, enabling customers to break out of a mailbox to speak to a receptionist or secretary.

Assisted Transfer allows transfer of a call to a destination, but allows the call to return to VoiceMail Pro automatically for other options should the called party be engaged, or not answer within a pre-determined time.

Personal Numbering offers users the ability to remotely turn their voicemail on or off, set their email forwarding , edit their call forwarding and follow me numbers. Together these actions provide a comprehensive Personal Numbering service for the user who needs to remain in contact regardless of their physical location.


Positioning

Scaling from 2 to 30 simultaneous calls, VoiceMail Pro can handle the messaging requirements of small or medium organisation. When used with a network of IP Office sites, VoiceMail Pro’s centralised voice mail feature enables a central voice mail system to handle all sites’ messaging needs.

Features/Benefits

• VoiceMail Pro Manager graphical user interface

• Customisable voicemail services for individual business

  requirements

• Personal Numbering - a "one number" service

• Audiotex and Multi-level Auto-Attendant services

• Sophisticated Queue Announcement facilities

• Call Recording for emergency/training purposes

• Campaign Manager

• Speaking Clock

• Capacity of up to 30 ports

• Whisper announcements of incoming callers

• Customised call-flow dependent on time of day, day of week or

  holidays

• Multi-lingual

• Centralised voice mail for multi-site IP Office environments