Lines and Calls

incovo offer the complete suite of telecommunications services for small-to-mid sized organisations offering:



Business Phone Line and Call Packages


incovo can provide business calls and lines packages that are tailored to meet the specific communications requirements of your business, at a competitive rate.


We can offer you a full range of telecommunications services and highly competitive tariffs as well.


Whether you need us to arrange the installation of new lines or want to transfer your existing services, incovo makes everything quick and easy with no disruption to your business operations.



We specialise in bespoke solutions – for your tailored quote call


0845 840 4500

Common questions answered about using an incovo lines and call package

Business Phone Line and Call Packages


  • Does incovo offer protection against Telephone fraud?                                                      +

    Yes, incovo has a security safeguard measure that limits the risk on SIP phones. With our system we are able to detect unusual usage and automatically bars the line, meaning that you are only ever liable for the calls up until the bar is in place, giving you peace of mind that your service is being constantly monitored.


    Given the rise of telephone hacking and fraud we always recommend the use of further security protocol in the form of Session Border Controls which will prevent unauthorised access of your phone systems.


3 reasons to choose incovo

Switch to incovo and you’ll save money on your line rental and calls. You’ll also enjoy a much faster and better quality of customer service.

Switch to incovo and you’ll save money on your line rental and calls. You’ll also enjoy a much faster and better quality of customer service.

incovo offer an end-to-end solution for ICT requirements so the option to have a single supplier to save time and make operations more aligned.

Business Phone Lines

SIP Trunks

A fantastic solution for SME’s who require up to 10 lines. In addition to FREE calls between sites and lower overall call costs in comparison with traditional phone services, SIP Trunks can either replace or compliment a business’ existing ISDN and is compatible with all of the UK’s leading IP PBX providers. Using SIP Trunks provides a cheaper “per channel” cost, has more flexibility in terms of the telephone numbers which can be used, and installation is quicker and easier. It provides a guaranteed continuity of service, full emergency support and importantly, a Disaster Recovery service should the worst happen. This would allow a business to relocate and still maintain their existing telephone service.


One of the most economical and efficient communication systems. Used mainly by medium to large businesses, for example call centres. Using IDSN 30, businesses can get high speed internet connections at very economical rates. Using this type of connection, additional services such as Calling Line Identification, Direct Dial (DDI) and Network Provided Diversion are available. An ISDN 30 line can send voice and data locally and internationally.


Allows two simultaneous voice calls over a single line. Used mainly by small businesses to connect to telephone exchange. It is also ideal for secure data transfers between remote offices and also home-workers. Can also incorporate features including DDI and Multiple Subscriber Numbering.





SMS solutions are a cost effective and highly efficient way to keep in touch with your customers and staff and stay ahead of the competition. What’s more, due to the flexibility of the ‘pay as you go’ service (only pay for the level of texts you require); it is an affordable solution for organisations of all sizes across a whole host of industries.


incovo offers a number of MPLS and LES solutions at various speeds and connection types.


The MPLS (Multi-protocol label switching) service is normally intended to connect 3 sites or more and proves to be a very cost effective solution for companies with more than one remote site.


MPLS offers a more manageable and cost-effective network solution. The system is simpler, more responsive, scaleable and flexible, offering multiple services to our customers. incovo can help customers reduce costs and protect investment. We can also offer a number of quality of service options within this service to accommodate voice and video traffic streams.


incovo also offers a number of LAN Extension Services (LES) to our customers. This circuit type can provide LAN-speed fibre connections between any two sites up to 35km apart. By deploying a LES circuit you can improve the performance of your applications and enable your company to use VoIP and videoconferencing – more cost-effective than conventional connectivity.


This would allow your business to connect sites in the same geographical area with the same bandwidths currently operating within your main office LAN. The service interfaces straight into existing site switches or router equipment without the need for additional cards, further reducing costs and impact to current infrastructure.



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5 Naysmith Court

Houston Industrial Estate


EH54 5EG


incovo is a communications technology integrator of leading unified communications, infrastructure, integrated network and document management solutions throughout the UK. Our focus is creating dependable, cost effective business communications solutions that ensure a variety of methods of collaboration to meet the ever changing market conditions.