ICT Support Helpdesk

At incovo we run a helpdesk support system for our customers to ensure their needs are met a fast and effective manner. The helpdesk is run by our Helpdesk Manager, Lisa Lang who acts as a customer liaison and is always on hand to give status updates to clients and log your faults/issues on our ticket system.


Helpdesk Hours:


Standard Hours: 9:00am to 5:00pm, Monday to Friday - 0845 450 8400 (Option 1)

24 Premium Support - 0845 450 8400 (Option 3)

Out Hours Call Out - 5:00pm to 8:59am Mon to Fri (Please note this may incur additional costs if your support package does not cover this)

Have an issue? Contact Us



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Managed Services?

We offer a range of Support and Managed Services for Telephone Systems and Printers and Multifunctional devices. To find out more, contact us to discuss your requirements or hear more about our coverage options.

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5 Naysmith Court

Houston Industrial Estate


EH54 5EG