incovo’s customer service department provides 24-hour support to our client base across the United Kingdom.

Headed by our experienced Customer Service Manager, we guarantee that a fully qualified engineer will be available for remote technical help within 15 minutes. 

The quality of our support staff means that 96% of our customer problems are solved within 97 minutes.

Many companies offer various levels of Gold, Silver or Bronze support to their clients.  All the service packages incovo offers are bespoke and designed to fit around individual clients’ unique needs.

We’ll become an extension to your communication team, providing expert advice and support whenever it is required. You can take as much or as little ownership of the system as you choose.

Our standard hours of support cover are 08.00 to 17.30, Monday to Friday, 365 days a year. We work hard to understand the types of support requests you may give us, so that the next time you’re in touch, we’ll be even better placed to help.

incovo has the support team your organisation deserves. Contact us today for further information.