HiPath ProVoice

Overview

Oak's new Computer Telephony Integration (CTI) solution has been awarded the Siemens HiPath Ready Advanced Product Certification. They are also the UK’s only certified CTI partner for Siemens HiPath 3000 IP communications system.

ProVoice is the most feature-rich Voice Recording and Monitoring solution available on the market. It can use your corporate LAN, client/server structure to its full extent, or it does the job as a stand-alone system in a very efficient manner. In the competitive and fast moving business environment of today, ProVoice enables the recording of calls for many business purposes, including security, transactional analysis and performance monitoring.
 

Features and Benefits

• Analogue or Digital (BRI/PRI-ISDN) multi-channel Voice recording
  and logging

• 4 up to 256 ports per system

• Unlimited multi-system expansion

• Superior Voice recording quality

• Storage at 64, 36, 25, 18, 13 and 9 kbits/s

• Encrypted and access secured Voice file storage and playback

• Fully configurable Recording parameters

• Automatic labelling of time, date, call duration dialled and
  identified telephone numbers

• Built-in Phone Book with import facility for your relational
  database

• Local and/or LAN/WAN Call playback and monitoring

• Advanced User, Application and Security/Access management

• Automatic multiple Hard Disk content and capacity management

• Extensive Search, Filter and Storage marking capabilities

• Call Archiving option for Voice recording Warehousing and Archive Management and Retrieval

• ProVoice API for customised client tools

• Selective deletion by port, extension number, CLI or DDI

• Real time call flagging

• Extensive alarm features for fault tolerance using sound and
  email

• Extension capture via PABX SMDR integration
 

Siemens ProVoice (130kb)