Avaya Aura is Avaya’s flagship enterprise solution, and the platform on which its IP telephony, unified communications and call centre solutions are based.  It allows businesses to leave existing multi-vendor equipment in place while allowing organisations to communicate and operate as one highly effective, integrated entity.

Avaya Aura fundamentally changes the way communications applications are integrated and distributed, simplifying complex networks, reducing infrastructure costs and quickly delivering collaboration capabilities such as voice, video, messaging, presence, web applications and more to employees anywhere. It will help to enable the use of social media in a business-driven capacity by securely incorporating Facebook and Twitter, SMS and peer-to-peer communications.

The Avaya IP Office is a single, compact solution, primarily designed for small to medium-sized businesses. The IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small businesses use communications to differentiate themselves from their competition. The IP Office easily adapts to business goals and budgets and provides individual user productivity solutions to give each of your employees just the capabilities they need – whether it’s your receptionist, sales or service representatives, home telecommuter or on-the-go remote worker.