Your business needs to be in touch with its customers, proactively responding to the evolving customer needs and extending a uniform customer experience. Our telephone line solutions help you communicate and collaborate within and beyond your organisation, helping you meet the demands of growth.

incovo has a strategic relationship with leading telephony providers across the UK, guaranteeing service quality and availability. This is complemented by customer-focused services including dedicated Account Management and 24/7 Customer Support.

With access to an industry-leading portfolio of telecoms products and services, we are able to help customers reduce business telephony costs or generate revenue through non-geographic or premium rate services. No matter what your business requirements are, we have the solution for you.

incovo’s product range includes –

SIP Trunks – A fantastic solution for SME’s who require up to 10 lines. In addition to FREE calls between sites and lower overall call costs in comparison with traditional phone services, SIP Trunks can either replace or compliment a business’ existing ISDN and is compatible with all of the UK’s leading IP PBX providers. Using SIP Trunks provides a cheaper “per channel” cost, has more flexibility in terms of the telephone numbers which can be used, and installation is quicker and easier. Provides a guaranteed continuity of service, full emergency support and importantly, a Disaster Recovery service should the worst happen. This would allow a business to relocate and still maintain their existing telephone service.

ISDN 30 Lines – One of the most economical and efficient communication systems. Used mainly by medium to large businesses, for example call centres. Using IDSN 30, businesses can get high speed internet connections at very economical rates. Using this type of connection, additional services such as Calling Line Identification, Direct Dial (DDI) and Network Provided Diversion are available. An ISDN 30 line can send voice and data locally and internationally.

ISDN 2 Lines – Allows two simultaneous voice calls over a single line. Used mainly by small businesses to connect to telephone exchange. It is also ideal for secure data transfers between remote offices and also home-workers. Can also incorporate features including DDI and Multiple Subscriber Numbering.

Using incovo’s line services you can benefit from:

Competitive and flexible tariffs

Carrier Pre-Selection (CPS)

Least Cost Routing (LCR)

Non-Geographic Numbers (NGN)

Customised Billing

Online statistics and management

Hassle-free number porting

Retain your existing numbers

No service disruption

Single Point of Contact

Excellent Support & Monitoring

We offer comprehensive solutions, set – solutions that can be scaled, adapted or migrated as your business changes. If one size does not fit all, we deploy multiple technologies in solutions tailored to fit your particular needs. Connecting is seamless – there will be no disruption to your existing service and you won’t have to change your telephone number. In fact, the only difference will be in your reduced telephone bill.