The who, what, when, where and how of Incovo
New to Incovo? Wondering what we’re all about? Here’s a quick overview of all the stuff that makes Incovo what it is today (Which is ‘a fantastic business to work with’ according to our most recent customer feedback – thanks guys!)
Rewind to where it all began back in 2002. A family business, we started small but grew year on year. 16 years later and we’re now a team of 12 awesome people, all dedicated to providing our customers with the best business communication and printing solutions, and after-sales support.
We couldn’t do what we do without each individual member of our multi-talented team. From the person answering your first enquiry, right through to the engineers installing your new solution, every member is passionate about providing you with the very best service. We’ve collectively got 50+ years’ of experience under our belts, exceptional product knowledge and most importantly, we’re a down to earth, customer-driven team.
Technology is moving quicker every day and there’s a lot of jargon out there, so it’s easy to get confused. That’s why we like to make things nice and simple, cutting through the techy talk to understand what your business really needs and giving you straight-up, honest advice.
When it comes to telecommunications, we’ve solved problems for hundreds of businesses in Europe and the Middle East, with jobs ranging from 5 extensions to 3,500 extensions. We’re specialists in Avaya’s full range of technologies, with a unique ability to design, install or virtualise and maintain a full solution. We also offer hosted telephony, business mobile, phone lines, call reporting and recording.
We’re also ahead of the game when it comes to printers and photocopiers, or multi-functional devices as we like to call them. As a long-standing partner of Konica Minolta and new partner of UTAX, we’re able to offer you their full range of products and software, along with optional engineer breakdown and part replacement support.
We like to think what sets us apart from the competition is the top-class service we provide. We don’t just sell you a product and leave you to it, because let’s face it, when it comes to new technology, no-one likes to be left on their own trying to get their head around a complicated product manual. That’s why we provide professional support and maintenance. This means you’ll have a professionally trained engineer to teach you how to utilise any solution to its maximum.
We’ve also got a brand-new demo suite (pictured above), so you can see our products in action and try before you buy. We’ve equipped it with some pretty impressive technology including the very latest Avaya kit with the new J series phones, and to complete our demo suite we’ve got new Konica and UTAX devices coming soon. (Can you tell we’re just a bit excited?!)
As if that doesn’t keep us busy enough, we also provide IT consultancy, and copper/Cat 6 and fibre cabling installations for large scale factories.
We’re proud of how far we’ve come and what we’ve achieved over the past 16 years but we’ve got big plans for the future. Our aim is to continue to stay one step ahead of the competition, providing the latest technology coupled with our unique Incovo customer service. We call this our winning formula – it seems to have worked so far.