UK Leading Services Provider
Incovo isn’t just another telecommunications and document company. At Incovo, we do things differently; our super dynamic, highly experienced and agile team enables us to provide the highest levels of customer service and engage in a friendly professional manner.
It’s our down to earth approach that allows us to truly understand the frustrations and issues of companies like yours and the fact that we have invested heavily in our team gives us the ability to design, install and maintain solutions that resolve real world issues from day one.
Incovo is well established in providing complete solutions from communication platforms, leased lines, SIP trunks, wide area network connections, fully monitored devices, fibre optic and data cabling, office print, scan and workflow management with a highly accredited team who truly understand the importance of correct deployment and service to create an all in one solution with one point of contact.
As a leading independent company, we have full market access and have strategic partnerships with the world’s leading telecommunications companies. We take pride in deploying cutting edge solutions and demonstrating our products from our in-house demo suite to all our clients, regardless of their size of business.
Over the last 17 years, Incovo has installed and maintained scalable, resilient contact centre solutions, from 25 users, all the way up to 2,500 users split between seven sites in the UK, Europe, Dubai and China.
We are specialists in multimedia routing, analytics, workforce optimisation and compliance with access to the entire range of Avaya’s cutting-edge SME and enterprise technology. Contact our Service Centre today on 0345 450 8400.
At Incovo, we think it’s the simple things that matter. Our mobile offering allows you to not only roam to the strongest network available but its allows customers to integrate with Gamma’s Hosted telephony service, Horizon to create a true unified experience. Additional benefits include advanced call management, instant tariff changes depending on global location, no call queue waiting in a call centre for changes to be made and usage alerts can be set up all through a per user basis. These features alone has saved our clients thousands of pounds.
We have full market access to Konica Minolta and UTAX’s range of multifunctional devices covering all areas of digital imaging for customers of all sizes. This allows us to deliver the most secure, cost effective and user-friendly solutions to the market, while having the optional benefit of consumable replacement, service level agreements and monthly health checks through our tailored maintenance plan.
General office printing is one of the largest under-managed costs in organisations today, with between 1% to 3% of revenue being spent on printing. At Incovo our imaging engineers are experts in cutting print costs and increasing security; from secure printing capabilities, data loss prevention for paper-based processes, integrated compliance and cost control.
As a five-star accredited Konica Minolta service provider, we can offer multiple software and application-based solutions, helping businesses streamline document workflow, utilise mobile printing and report on document output.
The team at Incovo are fully aware that the return on any solution is based on the ability of the end users to utilise the solution to its maximum. To enable this to happen, we are able to offer both custom in-house and externally accredited manufacturer training.
Whether its looking after your phone system or your printer/photocopier our clear, simple to understand support offerings allows you to select the level of service you require. We work around your business’ needs and as a minimum, all clients have access to our engineer-manned multimedia helpdesk, flexible service level agreements and a team of fully trained and accredited engineers.
Our experienced cabling engineers have the ability to offer the technology you require no matter the size of your office, warehouse or factory. Our premium products vary from Cat5, Cat6, Coaxial and Fibre optic along with accreditation’s in site surveying, health and safety and a fully licensed cherry picker driver you know you can trust incovo when it comes to the planning and installation of your cabling needs.